We’re looking for a Client Experience Strategist who thrives on designing seamless, high-touch experiences from initial inquiry through execution and follow-up. This role is ideal for someone who enjoys strategy, logistics, and relationship management—and takes pride in making complex plans feel effortless for clients.
You’ll serve as a trusted advisor, translating client goals into thoughtfully planned experiences while managing details behind the scenes. If you’re highly organized, people-focused, and enjoy owning projects end-to-end, this role was built for you.
What You’ll Do
Partner with clients to understand their objectives, preferences, and priorities
Design and coordinate customized experiences aligned with client expectations
Manage timelines, logistics, and vendor communication to ensure smooth execution
Anticipate client needs and proactively solve challenges before they arise
Maintain clear, professional communication throughout the client journey
Deliver a polished, consistent experience that drives repeat business and referrals
What We’re Looking For
Strong communication and relationship-building skills
Highly organized with excellent attention to detail
Comfortable managing multiple projects at once
Strategic thinker who enjoys problem-solving
Self-motivated and able to work independently in a remote environment
Experience in client services, hospitality, events, logistics, or experience-based roles is a plus
Why Join Us
Flexible, remote work environment
Opportunity to own your work and make a real impact on client satisfaction
Collaborative, supportive team culture
Room for growth as the company expands
Work that blends strategy, creativity, and execution