Business Systems Analyst
Sargent Aerospace & Defense is seeking a detail?oriented, proactive, experienced Business Systems Analyst to join our growing Business Systems Team. This role is key to supporting and enhancing our business processes and ERP system, directly impacting operational efficiency across the organization. As part of a larger team that values innovation and collaboration, youll work on meaningful projects that drive real business results and foster a collaborative cross?functional environment.
Position Summary
As a Business Systems Analyst at Sargent, you will be responsible for analyzing, designing, and implementing improvements to business processes and enterprise systems, with a focus on enhancing operational efficiency and supporting company growth. Your main responsibilities include translating business requirements into technical solutions and supporting the ongoing optimization of our ERP system. The position will report to the Tucson IT & Automation Manager.
Responsibilities
Analyze, design, and implement improvements to business systems and processes
Collaborate with stakeholders across multiple departments to document business requirements
Translate business requirements into functional system requirements
Develop and maintain documentation, including process flows, user guides, and training materials
Provide training, documentation, and ongoing support to end?users
Support ERP configuration, testing, and deployment of new features, modules, and upgrades
Lead user acceptance testing (UAT) and ensure the system meets business expectations
Monitor system performance and recommend enhancements or integrations with other business systems
Assist with data migration, reporting, and dashboard development using tools like SQL, SSRS, or Power BI
Manage project planning, change management, and stakeholder communication
Utilize cross?functional teams to help make project and system decisions
May lead a small to medium group of team members
Support the Business Systems Team with all other required technical needs
Minimum Qualifications
Must be a U.S. Citizen
Bachelors degree in Information Systems, Business Administration, or a related field
2+ years of experience as a Business Analyst or similar role
Strong understanding of business processes in areas such as operations, finance, or manufacturing
Experience with ERP systems (Infor CloudSuite Industrial / Syteline)
Excellent communication skills, both written and verbal
Proficiency in requirements gathering, process mapping, and documentation
Ability to translate technical concepts for non?technical stakeholders
Strong analytical and problem?solving skills with a deep understanding of business processes
Excellent organizational skills and attention to detail
Proven ability to manage a team
Ability to manage multiple priorities and work independently or in cross?functional teams
Position is fully on?site with a partial day on Friday
Preferred Qualifications
35 years of experience in business systems analysis or ERP implementation/support role
Advanced proficiency in ERP platforms, especially Infor CloudSuite Industrial (SyteLine)
Strong working knowledge of C# and .NET programming
Working knowledge of SQL databases for data manipulation and extraction
Experience with manufacturing or aerospace industry processes
Certifications such as CBAP (Certified Business Analysis Professional) or ERP?specific credentials
Experience with data visualization and reporting tools, including Power BI, Tableau, etc.
Knowledge of ITIL or other service management frameworks
Strong understanding of system integration, APIs, and middleware technologies
Demonstrated ability to lead cross?functional projects and manage stakeholder expectations
Why Join Sargent?
Be part of a team where your work has a direct impact and is valued
Opportunity to make a difference
Record company growth
Opportunities for professional growth and development
Be in a culture that values innovation, integrity, and continuous improvement
Company Background
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land?based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargents continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the companys commitment to customers and their end?users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
Core Values
Integrity We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key skills & abilities include familiarity with confidentiality, fiscal responsibility and accountability for decisions and actions.
Respects and Values People We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others.
Customer Focus We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time.
Teamwork We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities.
Results Focus We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment.
Continual Improvement We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo.
EEO/AA/F/M/Vet/Disabled
Seniority Level
Mid?Senior level
Employment Type
Full?time
Job Function
Engineering and Information Technology
Industries
Defense and Space Manufacturing
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