Program Administrator Assistant

Job Description

Benefits:

Opportunity for advancement

Training & development

Reports To: Program Director

Location: Matties Care House, LLC

Employment Type: [Full-Time / Part-Time]

Position Summary:

The Program Administrator Assistant supports the Program Director in the day-to-day management of residential services for at-risk youth. This role helps ensure that operations run smoothly, documentation is completed accurately, and all licensing, regulatory, and internal standards are maintained. The assistant acts as a liaison between staff, youth residents, partner agencies, and administration, playing a vital role in creating a structured, safe, and supportive environment.

Key Responsibilities:

Assist the Program Director with daily administrative tasks, scheduling, and program coordination.

Maintain organized and up-to-date client and employee files and documentation in compliance with licensing and internal standards.

Onboarding employees

Gathering documents for Client admissions.

Develop and update policies and procedures

Assistance with creating daily activities, weekly / monthly menu planning.

Conduct weekly audits medication and ordering medication refills or follow ups

Support communication with staff regarding shift coverage, training schedules, and incident reporting.

Help track resident progress and coordinate documentation with case managers and behavioral health staff (visits and phone calls).

Prepare reports, memos, and communications as directed.

Monitor compliance with program policies, procedures, and safety regulations.

Assist with new staff onboarding and ensure training documentation is properly submitted.

Maintain confidentiality and a trauma-informed, youth-centered approach at all times.

Attend all trainings for MCHQualifications:

High school diploma or GED required/ Degree,

Experience in a group home, behavioral health, or residential program is prefered

Strong organizational and communication skills.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry.

Must pass an APA/CBC background check and meet all state/federal licensing requirements.

Must obtain a level one fingerprint card print clearance card.Preferred Traits:

Professional, dependable, and detail-oriented

Compassionate and respectful toward youth facing trauma, behavioral challenges, or crisis situations

Comfortable working with a diverse team and population

A proactive problem-solver with a positive attitude

Full-time