Emergency Recovery Coordinator (Fire Chaser)

Job Description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

401(k)

Emergency Recovery Coordinator (Fire Chaser)

Servpro of Horry & Georgetown County

Location: Myrtle Beach, SC

Compensation: $50,000 $90,000 per year (Base + Commission)

Benefits: Medical, Dental, Vision, 401(k) with Company Match, Paid Time Off, Career Growth, Vehicle allowance

Join Our Team at Servpro

Servpro is the nationally recognized leader in emergency restoration services, helping property owners recover from fire, water, and other disasters. With over 2000 franchise licenses across the U.S. and Canada and 4.5 billion in sales in 2024, Servpro is the bencjmark in the restoration industry.

We are currently seeking a highly motivated and sales-driven Emergency Recovery Coordinator (Fire Chaser) to join our team. In this role, you will be on the front lines, assisting property owners in their time of need while building relationships with emergency response agencies and the community.

Key Responsibilities:

Respond promptly to emergency property situations and manage incoming leads.

Consult with property owners affected by fire, water, or other disasters, providing guidance on recovery solutions.

Build and maintain relationships with emergency response teams and local agencies.

Educate customers on our services and close opportunities on the spot.

Participate in community outreach to promote awareness of our emergency restoration services.

Track leads from emergency notification systems and maintain customer records.

Provide emergency recovery kits and support to impacted property owners.

What We Offer:

Competitive Base Salary + Commission

Comprehensive Benefits Package: Medical, dental, vision, and 401(k) with company match

Paid Time Off (PTO) & Holidays

Vehicle Allowance

Training & Professional Development Opportunities

Career Advancement in a Rapidly Growing Industry

Supportive Team Environment with Company Events & Recognition Programs

What Were Looking For:

Required Qualifications:

High school diploma or GED

4+ years of experience in restoration, fire services, EMS, police, military, medical response, dispatch, construction, or insurance

2+ years in an outside sales or customer service role

Strong sales mindset with the ability to close deals efficiently

Excellent communication and relationship-building skills

Ability to thrive in fast-paced, high-pressure environments

Self-motivated with a results-driven approachPreferred Skills & Experience:

Experience in emergency response or property restoration

Familiarity with CRM systems and emergency response protocols

Knowledge of the local area and emergency response networks

Ready to Make a Difference?

If you are passionate about helping others during critical moments and thrive in a dynamic, results-oriented environment, we want to hear from you!

Servpro is an Equal Opportunity Employer and proudly supports the hiring of Veterans.

Full-time