Customer Support

Job Description

Role

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationship and trust through open and interactive communication.

Provide accurate, valid and complete information using right methods/tools.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers

Qualifications

2.5 - 3 years proven customer support experience.

Customer orientation and ability to adapt/respond to different types of characters.

Excellent communication skills.

Ability to multi-task, prioritize, and manage time effectively.