Center Associate

Job Description

The Center Associate is responsible to deliver world class customer service to all retail customers. They receive and process packages for courier shipment, operate copiers, fax machines, binding equipment, laminating machines, and point of sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The following is a representative list of the duties and responsibilities associated with this position:

Deliver outstanding customer service to walk-in customers and telephone inquiries

Continuously practice good listening skills with customers and UPS Store team members, and leadership

Take ownership of the customer's shipping problem and offer viable solutions

Take action to learn all product and service offerings, alternative solutions, and industry trends

Operate all equipment, software, and devices in an expert fashion and be willing to teach others

Maintain a clean and safe working environment

Requirements:

High school diploma required

Willing/able to work a 30 to 40-hour week within a 7-day work week

Strong communication and interpersonal skills

Prompt, reliable, and responsible

You should either currently be an MD Notary Public or be eligible to become a Notary Public within 30-days of hire. This is a job requirement, and no exceptions will be made.

Able to lift up to 50 pounds

Detail oriented, organized, and able to multitask in a fast-paced environment

High energy level

Excellent computer skills and quick to learn new software

Able to stand for long periods of time

Job Types: Part-time, Seasonal

Pay: From $16.00 per hour

Benefits:

401K after 1 year employment

Commission on notary and targeted shipping services

Shift:

Evening shift

Morning shift

Weekly day range:

Open 7 days a week (Sunday thru Saturday)

Rotating weekends

Education:

High school or equivalent (Preferred)

Experience:

Retail Associates & Cashiers: 1 year (Preferred)

Work Location: In personCompany Description

The UPS Store is the world's largest franchisor of retail shipping, postal, printing, and business service centers. We offer a range of domestic, international, and freight shipping services, as well as custom shipping boxes, moving boxes, and packing supplies.

Full-time