Customer Support & Internal Records Coordinator (Remote)

We are currently hiring Customer Support & Internal Records Coordinators to assist with our remote business operations. This position combines customer communication responsibilities with internal records coordination tasks. It is suitable for individuals who are dependable, detail-oriented, and able to work independently in a remote environment.

As part of this role, you will communicate with customers through inbound calls and written messages. Responsibilities include responding to general questions, providing accurate information, and documenting customer interactions accurately in internal systems. Clear, professional, and respectful communication is essential to maintain consistent service quality.

In addition to customer support duties, you will manage internal records coordination tasks. These include entering new information, reviewing records for accuracy, updating files as necessary, and organizing digital documentation. Attention to detail is critical, as accurate records support internal reporting and daily business operations.

This remote position follows structured workflows and established procedures. Training materials and detailed instructions will be provided during onboarding. While you will work independently, you will maintain regular communication with supervisors through online tools for guidance and feedback.

Applicants must have a stable internet connection, a computer or laptop, and a quiet home workspace. Basic computer proficiency, including email and web-based systems, is required. Strong organizational and time management skills are essential to meet deadlines.

Experience in customer service, records management, or administrative roles is helpful but not mandatory. Entry-level applicants with a positive attitude and willingness to learn are encouraged to apply. Ongoing support will be provided to maintain quality standards.

Work hours may vary and can include part-time or full-time schedules based on business needs. Compensation and schedule details will be shared during the hiring process. This is a legitimate remote opportunity with no fees or upfront costs.