Mortgage Processor (First Mortgage - Hybrid)

Company Description

Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Job Description

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

Manage an assigned pipeline of 40-60 plus loans on a daily and weekly basis

Process loans from application to closing including but not limited to:

Collecting and analyzing documents to submit to Underwriting for final approval

Communicating expectations, requirements and program details though established communication standards

Maintain daily workflow prioritization to ensure pipeline management meets required closing dates

Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met

Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances

Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm

Ensure customer service surveys maintain the rating level designated by management

Communicate with all parties involved in the transaction to keep them informed of file status

Review and analyze all necessary documentation, including borrower docs and third-party docs

Interpret policies while analyzing applicant information, property and documentation

Calculate borrower income for all employment types

Comprehensive understanding of credit underwriting guidelines

Qualifications

Requirements:

**Training will be 100% in-office. Post training, position will be 3 days in-office on a weekly basis.

3+ years of current experience in Financial Services with Loan Processing experience preferred

Knowledge of processing, underwriting and closing procedures

Excellent customer service and communication skills

Detail oriented and excellent organizational skills

Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

Problem-solver with strong analytical skills

Adheres to directives, procedures and standards

Ability to work in a paperless environment

Computer proficiency including Microsoft Office Product Suite

Candidates must be available to work outside of normal business hours when necessary

Ability to obtain NMLS-MLO Licenses preferred

Additional Information

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

• With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

• You get an open and transparent culture along with freedom to experimentation and innovation

Equal Employment Opportunity Mphasis is an equal opportunity/affirmative action employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.