Customer Support Representative

Job Description

Customer Support Representative (Contract to Hire)

Location: Columbus, OH (Hybrid )

Job Type: 6–12 month contract-to-hire

Pay: $19.00–$19.16/hour

Great opportunity for recent graduates or early-career professionals to gain experience with a leading investment banking firm!

Responsibilities

Addressing incoming phone calls with a high degree of accuracy and efficiency.

Providing support on cash management products, online services, and general financial inquiries.

Contributing to a fast-paced, team-oriented environment.

Multi-tasking and adjusting quickly to changes in a busy financial service center.

Requirements

Bachelor’s degree (completed or in progress) in Business, Finance, Economics, or related field

6 months–2 years of professional experience (internships count)

Customer service experience in a call center environment with high-volume inbound and/or outbound calls

Strong verbal communication and problem-solving skills

Ability to handle multiple calls efficiently while maintaining professionalism

Why Apply?

Build your career in financial services

Possibility of conversion to permanent role

Competitive pay + benefits through Pride Global

We are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.

Hybrid remote