Head Digital Engineering

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We are seeking a dynamic leader for the position of Head Digital Engineering.

This role is responsible for leveraging leading technology solutions to ensure Old Mutual Zimbabwe leads in customer experience, systems performance, information security, and optimal technology spend.

Technologies include Artificial Intelligence, Quantum Computing, Tokenised Assets, Autonomous Systems, among others.

The role connects the business' strategy with its technology strategy, driving digital transformation and ensuring resilient, secure, and highly available platforms. It also involves enforcing modern software engineering practices (API-First, Event-driven, DevOps) across the Technology Team.

Responsibilities

Harnessing Technology to achieve the Group IT Strategy

Crafting and executing technology innovation plans aligned with Old Mutual and Group IT strategy.

Ensuring adoption of new technologies aligns with engineering priorities (performance, scalability, maintainability, security, cost-effectiveness).

Contributing to and driving Old Mutual Zimbabwe’s overall IT strategy.

Reviewing and assessing deployed solutions, optimizing and recommending actions such as retiring non-aligned technologies.

Driving translation of business requirements into IT specifications and designing business processes and IT solutions.

Ensuring development and maintenance of IT-based services and applications at optimal cost, quality, and timelines.

Delivering initiatives efficiently using Agile and SAFe methodologies.

Acceptance, Integration & Deployment

Deploying new or changed IT applications in acceptance and pre-production environments using DevOps practices.

Planning, performing, and validating software installations and migrations.

Minimizing operational and business impact during deployments.

Implementing strong IT controls and ensuring compliance with governance frameworks.

Operational Excellence

Ensuring availability, performance, scalability, and cost optimization of IT systems.

Engaging and driving service partnerships to deliver superior products and strategic improvements.

Achieving availability and MTTR targets per portfolio.

Guiding and supervising IT Operations’ strategic roadmap.

Devising strategies to improve and expand IT Operations capabilities.

Guaranteeing substantial quality and cost performance improvements.

Partner Management

Establishing strong governance structures for partner relationships.

Identifying and initiating new partner activities and expanding long-term relationships.

Controlling and supervising partner performance, SLAs, and contractual obligations.

Digital Transformation Leadership

Developing vision and providing clarity on implementing Old Mutual Zimbabwe's IT strategy.

Setting annual plans aligned with strategic objectives.

Motivating and managing team performance, conducting reviews, and addressing issues.

Recruiting, coaching, and developing staff to deliver departmental objectives.

Role Requirements

Advanced degree in Telecommunications, Information Technology, or related field (MBA advantageous).

Minimum 10 years’ experience in IT, preferably in the Financial Services sector.

Excellent understanding of financial services and IT market.

Exposure to other industries advantageous.

Strong technological background in global and multi-cultural organizations.

Knowledge of business processes and integration.

Analytical and systematic thinking.

Experience building modern IT teams and implementing Agile/DevOps practices.

Skills

Customer Care, Design Thinking, Innovation, Manage Execution, Problem Solving, Strategic Thinking, Systems Thinking

Competencies

Business Insight

Cultivates Innovation

Ensures Accountability

Manages Complexity

Nimble Learning

Optimizes Work Processes

Strategic Mindset

Tech Savvy

Education

Bachelor of Information Technology (BIT), Master Of Business Admnistration

Closing Date

27 December 2025, 23:59

The Old Mutual Story!

JR-74801