Project Manager Scrum Master

Job Title: Project Manager Location: 235 S Grand Ave-Michigan- 48933 (Hybrid) Duration: 1 year with possible extension.

Role: Lansing, MI.

Hybrid: Resource will be working a hybrid schedule.

Will need to be onsite from day 1, two days a week (Wednesdays and Thursdays are required onsite days) Candidates must be willing to come onsite (Lansing, MI) for interviews Required Qualifications • 7+ years of experience serving as a Scrum Master in Agile software development environments.

• Proven experience supporting complex, enterprise-level financial or debt management software solutions.

• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar). • Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.

• Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.

• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.

• Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations). • Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.). • Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.

• Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.

• Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements). • Excellent communication, facilitation, conflict resolution, and stakeholder management skills.

• Ability to lead multiple Agile teams or a large, scaled program context.

• Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP). Preferred Qualifications • SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.

• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.

• Understanding of user-centered design, accessibility standards, and customer journey mapping.

• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.

• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.

• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Key Competencies • Strong servant leadership mindset with a focus on empowering teams.

• Exceptional analytical, organizational, and problem-solving skills.

• Ability to drive transparency, predictability, and continuous delivery.

• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.

• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.