Administrative Support Associate

Our client, a water technology provider, is seeking a Operations Support Associate for a 6+ month contract opportunity located in Houston, TX.

This role is fully onsite.

The Role: The Operations Support Associate will be responsible for completing standard and non-routine business processes to support sales and branch operations ensuring that customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion.

This role can support various and multiple business units and is critical to ensure proper documentation, payment and resolution of customer issues.

Core Responsibilities:Able to perform non-routine tasks related to customer issues and resolutionStrong collaboration with internal and external customersException reporting for customer orders when purchase orders are flagged for non-complianceResolves issues from 3rd party processer of customers’ orders of limited complexityAssists branch in maintaining appropriate inventoryAbility to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirementsMay be required to handle contract renewals and contract maintenance or changes of simple configuration or change of purchase orderReviews autorenewals of contracts and supports contract additions identified by branch staffSubmission of invoices through appropriate vendor portal ensuring the uploads of invoices are compatible with customer payable systemMay assist standard non-complex customer master data workflowsCreate and maintain safe working environment and culture within the organizationTake care of internal and external customer needs and expectationsDemonstrates high impact culture through innovation, accountability, and empowermentMust be able to function in a team environment; usually works with direct supervision but can work independentlyTask execution for area of responsibility up to levels defined in DOA policy Qualifications:High School Diploma or equivalent2+ years of experience in data entry, office administration, invoicing, or related experienceExperience in ERP systems, SAP or dynamics preferredSolid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)Intra-departmental communication for purpose of alignment/information sharing/guidance/leadershipAble to executive tasks with high levels of autonomy; limited guidance required for complex tasksAble to collaborate with other disciplinesAbility to understand concepts in execution, broader organizational impact, and strong organization skillsUnderstanding of general business conceptsStrong communication skills