Ticket Agent Associate 1

Job Description

Join Our Team as a Ticket Agent Associate 1 at City Night-Life - Houston, TX!

Are you ready to be part of the vibrant nightlife scene in Houston? City Night-Life is looking for a friendly and detail-oriented Ticket Agent Associate 1 to join our team. If you enjoy working in a fast-paced environment and have a passion for customer service, this could be the perfect role for you!About Us

At City Night-Life, we are at the heart of Houston's entertainment scene. We specialize in creating unforgettable experiences for our guests, and our team plays a vital role in making it all happen. From concerts to special events, we thrive on bringing people together for a night to remember.Position Summary

As a Ticket Agent Associate 1, you will be the first point of contact for our guests. Your role will involve assisting customers with ticket purchases, answering inquiries, and ensuring a smooth and enjoyable experience from start to finish. This is a fantastic opportunity to be part of a dynamic team that values excellent service and attention to detail.Key Responsibilities

Provide outstanding customer service by assisting guests with ticket purchases and event inquiries.

Process transactions efficiently and accurately using our ticketing system.

Resolve customer concerns or escalate issues to the appropriate team member as needed.

Maintain a professional and welcoming demeanor while representing City Night-Life.

Stay informed about upcoming events and promotions to provide accurate information to guests.

Assist with general administrative tasks related to ticketing operations.Required Skills and Qualifications

Experience: Minimum of 1 year in a customer service, sales, or related role.

Strong communication and interpersonal skills, with the ability to engage with guests in a friendly and professional manner.

Detail-oriented with excellent organizational skills.

Comfortable using computer systems and learning new software.

A team player with a positive attitude and a willingness to go the extra mile.Why Join City Night-Life?

While we do not currently offer additional benefits, working with us means becoming part of a team that values collaboration, energy, and a shared passion for creating memorable experiences. At City Night-Life, we believe in fostering a supportive and inclusive environment where every team member has the opportunity to shine.Our Culture and Values

At City Night-Life, we thrive on the energy of Houston's nightlife. We are a close-knit team that believes in hard work, mutual respect, and having fun while doing what we love. If you're looking for a workplace where your contributions make a real impact, you'll feel right at home with us.

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Part-time