Export Coordinator

Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.

Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.

We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years...see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!

Position Summary:

The Export Coordinator supports Mohawk's air/ocean export transportation by leveraging Mohawk's partner relationships as well as their own unique problem solving and analytical skills to assist Mohawk customers. The Export Coordinator regularly and directly interfaces with Mohawk's clients and suppliers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish. The Export Coordinator possesses an inquisitive mindset to investigate and resolve problem shipments and other aspects of freight management, whether they be air, land or sea as necessary.

Essential Duties & Responsibilities:

Coordinate ocean and air export shipments and complete all related tasks

Prepare rates and quotes for customers and overseas agents

Accurately prepare all export-related documentation and complete routings

Prepare and forward accurate and timely billing to clients

Manage most complex shipments and/or key clients

Develop understanding of all aspects of Mohawk Global international trade services

Receive, review, verify and process export documentation from overseas agents/customers

Perform data entry into CargoWise tracking system

Inform receiving parties of customs clearance, delivery instructions and other required information

Track and trace shipments, research and resolve any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors

Manage client and vendor profiles

Collaborate and build relationships with customers, carriers, and agent representatives regarding air and ocean exports to strengthen service competitiveness

Finalize files with billing charges, complete billing invoices and files and maintain completed folders

Provide reporting and analytics as required by customers

Desired Skills/Experience:

3-5 years export freight forwarding experience required

Working knowledge of CargoWise logistics platform preferred

Excellent interpersonal and communication skills, verbal and written

College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or other applicable field of study preferred

Creative thinking/problem solving with a competitive desire to meet and exceed customer expectations

Strong attention to detail and accuracy

Ability to multi-task and make quick and sound decisions in a fast-paced, ever changing work environment

Possess a working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)

Possess an analytical ability to gather and summarize data for reports and correspondence

Ability to work calmly under pressure from customers and overseas partners

Comfortable working in a team-focused environment

Self-motivated individual with high level of enthusiasm

Ability to interact effectively with internal and external contacts at all levels

Ideal candidates will possess the following attributes:

A genuine passion and commitment to putting the interests of our Mohawk family and our customers first!

Knowledge of logistics and supply chain management (practical and/or academic)

A mindset that is highly attentive to accuracy and details

Appreciation for the value of productive team work as well as individual accountability

The ability to effectively multi-task and work in a fast-paced and ever-changing work environment

Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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