Scientific Systems Engineer

**Description** SAIC is seeking a Scientific Systems Engineer to support FDA operations.

This role provides critical scientific computing support to FDA scientists within the Center for Drug Evaluation and Research (CDER) in **Silver Spring, MD.** Our team supports FDA's scientific mission through comprehensive technical services including hardware management, software support, desktop administration, infrastructure maintenance, and virtualization - all within specialized laboratory environments.

**Key Responsibilities** + Perform software application maintenance on scientific workstations across multiple operating systems (Windows, macOS and Linux environments). + Execute routine and preventative maintenance including application installations, disk optimization, and system monitoring.

+ Maintain and troubleshoot end-user computing hardware including workstations, network switches, and routers.

+ Detect, isolate, document, and rapidly resolve system outages and technical problems in the scientific environment.

+ Respond to user support requests for hardware and software issues, ensuring proper escalation when necessary.

+ Communicate problem status updates to users effectively.

+ Configure and manage Windows and macOS scientific workstations with Active Directory integration.

+ Ensure strict compliance with FDA security standards and policies.

+ Provide direct customer support for day-to-day technical operations.

+ Document problems in logging and reporting tool and maintain accurate problem-resolution logs.

+ Additional responsibilities will include end user documentation and training, computer moves and deployments, and additional duties as assigned.

**Qualifications** **Required:** + Bachelor's or Master's degree in scientific or technical discipline - (chemistry, physics), engineering (any), information systems, computer science, or related interdisciplinary degree). + 10+ years of relevant experience in scientific computing environments.

+ Proficient in setup, configuration and administration of Windows and macOS computers.

+ Experience with Active Directory and Windows Server Update Services.

+ Proven troubleshooting skills for laboratory instrumentation systems and associated software.

+ Excellent oral and written communication abilities for technical documentation and reporting.

+ Demonstrated experience working with highly technical customer base including scientists, researchers and physicians.

+ Must possess active FDA Public Trust clearance or ability to obtain prior to start.

+ U.S.

citizenship required.

**Preferred:** + Familiarity with Linux OS (Ubuntu, Oracle Enterprise Linux). + Experience with scripting languages and automation tools.

Target salary range: $80,001 - $120,000.

The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2512457 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets.

Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training.

We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity.

Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion.

For more information, visit saic.com.

For information on the benefits SAIC offers, see Working at SAIC.

EOE AA M/F/Vet/Disability