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SMS Chat QA Lead

Company:
The Timberline Group Company
Location:
St. Louis, MO
Posted:
January 14, 2026
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Description:

Not eligible for C2C

Candidates must be legally authorized to work in the US without sponsorship.

Must reside in the US

SMS Chat QA Lead

6+ month with potential to Convert or Extend

Location: Remote - Must reside in US

Qualifications/Skills Needed:

Strong Communications Skills

must have experience working in the Agile framework

must work with Product Manager, Scrum Master and Dev Lead to understand requirements

must work with teams of QA testers

must be able to identify and escalate issues quickly and to the right teams

Strong Leadership Skills

must be able to create Testing Strategy for PI, broken down into test plan for sprint work

must be able to train new QA testers on Chat / Initialization testing methodology

must be able to delegate work to QA testers and troubleshoot their testing issues

must be able to extract reports from various testing tools

Strong Testing Skills - Experience with:

Chat/SMS testing

IVR Requirements/Data Mapping and estimating work effort

Identifying the IVR conditions for requesting test data

Requesting test data, preparing data and validating testing data using postman/Soap UI

Identifying test cases from requirements

Writing and executing test cases in TOSCA & Cyara o Basic Knowledge of the following AWS services:

AWS console

DynamoDB

API Gateway

SNS

SQS

Lex

CloudWatch Logs

AWS CLI

• Test Management Tools (in order of importance)

Jira

Postman/Soap UI

Cyara automation

Tosca

Git Lab

AWS Connect Lambda testing

Experience in Lambda test automation

qTest

The Timberline Group

Phone:

PO Box 385, Lebanon, MO 65536

"Delivering quality solutions through quality people"

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