Production Support Specialist / Engineer

Job Description

Production Support Specialist / Engineer

Alternate Job Titles

OMS Production Support Engineer

Utility Systems Support Specialist

Outage Management System (OMS) Support Engineer

Application Support Engineer – Utilities

Production Systems Support Specialist

Location & Onsite Flexibility

Santa Ana, CA — Remote

Contract Details

Position Type: Contract

Contract Duration: 12 months

Start: As Soon As Possible

Pay Rate: $16.00 – $44.67 per hour

Shift: Monday–Friday 8:00 AM – 5:00 PM

Education

Bachelor’s Degree required

Day-to-Day Responsibilities

Provide subject matter expertise supporting an Outage Management System (OMS) implementation for a major electric utility client.

Assist with system logic, business processes, and data, particularly related to OMS projects, customer communications, and operational activities.

Support upcoming database and Windows Server OS upgrades, including OMS configuration, testing, and hands-on production support.

Collaborate with technical and operational teams to ensure system reliability and continuity of service.

Required Skills

Electrical Utility Outage Management System (OMS) application maintenance experience

Back-office production support experience

OpenGrid Network (formerly PragmaUP / PragmaLINE)

SQL and Python

Windows Server maintenance

Operational and application support in enterprise environments

Preferred / Additional Skills

Experience supporting large-scale utility operations systems

Familiarity with database upgrades and system testing methodologies

Strong troubleshooting and documentation skills

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

About the Company

A major California electric utility delivering power to millions across central, coastal, and Southern California. The organization is committed to reliable, clean energy, sustainability initiatives, and reducing carbon emissions. Join a diverse team working to improve air quality and build a greener energy future for California.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American–owned company based in Alaska. We proudly support inclusive and diverse workplaces and partner with Fortune 500 organizations across banking, insurance, financial services, technology, life sciences, biotech, utilities, and retail throughout the U.S. and Canada. We look forward to helping you land your next great career opportunity.

Job Number: 25-29606

#gttic #gttjobsCompany Description

Global Technical Talent is a subsidiary of Chenega Corporation with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015

SIA’s Best Staffing Firm to Work for: 2019 -2023

Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015

Randstad Preferred Supplier: 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist: 2015

Full-time