Technical Account Manager

The Technical Account Manager plays a key role in ensuring customer satisfaction and long term engagement by combining strong technical expertise with excellent communication and interpersonal skills. In this role, you will serve as the primary point of contact for clients throughout the post sale phase of a project, ensuring their technical needs are fully understood, addressed, and resolved in a timely and effective manner.

A critical requirement of this position is a deep engineering understanding of Ormat power plants, including their subsystems, operational principles, and related engineering considerations. This expertise enables you to provide accurate technical guidance, proactively identify potential issues, and support customers in maximizing the performance and reliability of their Ormat solutions.

Responsibilities

Act as the main communication channel with clients after project commissioning

Build and maintain strong, long term customer relationships

Provide continuous technical support & troubleshooting

After sales of services, spare parts, and upgrades

On site customer staff O&M training

Coordinate with internal teams to ensure timely delivery of solutions and support

Qualifications

BSc Mechanical/Electrical/Chemical Engineer

3 years of experience in the industry

Strong technical background with the ability to understand complex systems or solutions

Excellent communication, presentation, and interpersonal skills

Ability to manage multiple clients and tasks simultaneously

Problem solving mindset with a customer centric approach