Job Purpose: The Sales Executive will be responsible for driving sales and promoting the companys range of computers, accessories and peripherals to customers.
Key Responsibilities: Engage with customers to understand their needs, provide product recommendations, and drive sales of computers and accessories.
Demonstrate product features, benefits, and functionality to customers, ensuring they understand the value proposition of each item.
Upsell and cross-sell complementary products, such as software, peripherals, and accessories, to maximize revenue.
Stay updated on the latest trends and technologies in computers, peripherals, and accessories to provide accurate and knowledgeable advice.
Assist customers in comparing products, explaining specifications, and ensuring they select the best solutions for their needs.
Process sales transactions, ensuring accurate order entry, payments, and invoicing.
Handle customer inquiries, complaints, and returns in a professional manner, resolving issues efficiently and ensuring a high level of customer satisfaction.
Coordinate product delivery or pickup for online and in-store customers.
Meet or exceed sales targets and KPIs, contributing to the overall growth of the companys revenue.
Track sales performance and provide feedback to the sales manager regarding customer trends, product demand, and inventory needs.
Monitor stock levels of computers and accessories, ensuring that products are adequately stocked and displayed in-store.
Assist in stock replenishment and inventory checks, reporting any stock discrepancies or out-of-stock issues to management.
Build and maintain long-term relationships with customers to encourage repeat business and brand loyalty.
Follow up with customers post-purchase to ensure satisfaction and encourage customer referrals.
Assist in implementing marketing campaigns, promotions, and product launches to increase foot traffic and online engagement.
Provide feedback on customer preferences, helping the marketing team to tailor promotional activities.
Requirements: Bachelors degree in Business, Marketing, or a related field preferred.
Strong knowledge of computers, accessories, and related technology, excellent communication skills, proven sales ability, proficiency with point-of-sale (POS) systems, and basic inventory management knowledge.
Previous experience in sales or customer service, preferably in the technology, electronics, or retail industry.
How to Apply: Interested individuals may send their applications, including application letter, CV and copies