Call Center Representative

Job Description

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.17/hour

Work Schedule:

Remote Training: 4–5 weeks of fully remote training

In-Office: 5 days per week after training

Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote

Key Responsibilities:

Handle inbound calls and resolve client service inquiries efficiently

Support cash management products and digital banking tools

Meet performance metrics in a fast-paced, team-oriented environment

Adapt quickly to changing priorities and collaborate with team members

Benefits:

Comprehensive healthcare (medical, dental, vision), 401(k), life and disability insurance, employee assistance program, supplemental coverage options, and employee discounts.Company Description

We are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.

Hybrid remote