We are looking for organized and responsible individuals to join our remote workforce as Customer Service & Documents Entry Operations Assistants. This position supports customer communication while maintaining accurate documentation and data records for daily operations. The role is suitable for candidates who can follow instructions carefully and work independently in a remote environment.
In this role, you will assist customers by answering inbound calls and responding to written inquiries. Your duties include providing general assistance, explaining basic procedures, and documenting all interactions clearly and accurately. A professional and courteous communication style is required to ensure a positive experience for customers and smooth internal coordination.
The document entry portion of the role involves entering information into internal systems, reviewing existing records for accuracy, and keeping digital files organized. Attention to detail is essential, as the information processed supports internal teams and business operations. You will follow clear guidelines and receive training to ensure accuracy and consistency.
This is a remote position, and candidates must have a reliable internet connection, a personal computer or laptop, and a quiet workspace. Basic computer skills are required, including the ability to use email and web-based tools. You should be able to manage your workload, follow schedules, and complete tasks on time.
Experience in customer service, document handling, or administrative work is an advantage but not required. Entry-level candidates are encouraged to apply. Training and onboarding support will be provided to help you understand systems and expectations.
Work hours may be flexible depending on operational needs. Compensation and scheduling details will be discussed during the interview process. This position does not involve any application fees or upfront costs and offers a stable, legitimate remote work opportunity.