Customer Service Associate

Customer Service Associate

Key Details

Compensation: $20/hour

Benefits: Medical, Dental and Vision insurance

Location: Springdale, AR

Work Model: Fully on-site Monday-Friday 8 a.m.-5 p.m. LaSalle Network is hiring a Customer Service Associate to support fast-paced transportation and supply chain operations in Springdale, AR. This full-time, on-site contract role is ideal for candidates with hands-on experience in logistics, transportation or dispatch who thrive in high-volume, detail-driven environments.

As a Customer Service Associate, you will serve as the primary point of contact for customers, carriers and internal teams. You'll manage a high volume of inbound emails, coordinate delivery solutions and support daily transportation operations across multiple systems. This role is well suited for someone who is organized, responsive and comfortable resolving issues in real time.

Indeed candidates who have worked in logistics, transportation coordination, dispatch or supply chain customer service will be a strong fit for this Customer Service Associate opportunity.

What's the job?

Serve as the primary contact for assigned customer accounts

Manage a high volume of inbound emails and prioritize urgent issues

Coordinate with sales, transportation and supply chain teams to resolve delivery challenges

Use dispatch, tracking and scheduling systems to support daily operations

Navigate customer portals and internal tools to maintain accurate records

Identify efficient, customer-focused solutions and escalate issues when needed What's needed?

High school diploma or equivalent required; bachelor's degree a plus

1-3 years of experience in logistics, transportation or dispatch (required)

Prior customer service experience in a fast-paced, professional environment

Strong written and verbal communication skills

Comfortable managing multiple priorities in an email-heavy role

Organized, accountable and proactive with a team-oriented mindset What's in it for me?

$20/hour compensation

Medical, Dental and Vision insurance

Consistent Monday-Friday schedule (8 a.m.-5 p.m.)

Hands-on experience in transportation and supply chain operations

Opportunity to build long-term career experience in logistics

Cassie

Project Manager

LaSalle Network

LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.