Inside Sales

seeking a detail-oriented and service-driven Operations Coordinator to support sales, inventory, and order processing functions in a fast-paced industrial environment. This role plays a critical part in order accuracy, customer communication, and coordination across multiple warehouse locations.

Key Responsibilities

Enter and verify sales ticket information in the inventory system, ensuring accuracy in item numbers, quantities, pricing, and customer details

Coordinate inventory checks across multiple warehouse locations to confirm availability and lead times

Prepare, revise, and send customer quotes; follow up on open quotes and convert them to orders

Track orders from quote through delivery and provide proactive updates to customers and internal teams

Create purchase orders and transfer orders in ACCTivate as needed and resolve discrepancies

Maintain accurate inventory records, including serial/lot numbers and item substitutions

Perform light accounting tasks in QuickBooks Desktop, including invoicing and payment application (as needed)

Generate routine reports related to quotes, backorders, shipments, and allocations

Respond to customer inquiries via phone and email with professional communication

Collaborate with warehouse and fabrication teams to meet delivery timelines

Contribute to process improvements to increase efficiency and reduce errors

Qualifications

High school diploma or equivalent required; associate degree preferred

1–3 years of experience in operations, order entry, sales support, or inventory coordination

Experience with ACCTivate or similar inventory/ERP systems strongly preferred

Familiarity with QuickBooks Desktop is a plus

Proficiency in Microsoft Office (Outlook, Excel, Word)

Strong attention to detail and data accuracy

Ability to multitask, prioritize, and meet deadlines

Skills & Competencies

Strong customer service and communication skills

Excellent organization and time management

Understanding of inventory concepts such as availability, backorders, and transfers

Problem-solving mindset with attention to follow-through

Work Environment

Full-time, on-site position during standard business hours

Office-based role with regular interaction with warehouse teams

Occasional warehouse walk-throughs required

Ability to lift up to 25 lbs occasionally

Compensation & Benefits

Competitive pay based on experience, plus benefits. Final compensation determined by qualifications.