Cash Application Specialist

Company Description

At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.

Zayo is seeking a Cash Application Specialist who will be responsible for handling bank statements, customer payments preparing journals, cash receipts and working across multiple entities and currencies with special emphasis on receipts. They will work closely with the Accounts Receivable team to ensure customer account balances are accurate and reconcile any discrepancies.

Responsibilities

Creation of comprehensive Standard Operating Procedures (SOPs) for the repatriated cash applications activity (as currently performed by the US)

Successful execution of daily cash applications activity to ensure zero business disruption during the contract period

Identification of inefficiencies in the legacy us process and assist in the design/implementation of process improvements

Implementation of automation steps to reduce the manual time required to perform tasks, rendering this specific manual-heavy role obsolete by the end of the term

Reconcile customer accounts, move payments, credits and adjustments across accounts as required

Research all items in Unapplied Cash account and apply receipts to customer invoices

Collaborate with Accounts Receivable, Treasury and other departments as necessary to resolve any customer issues

Qualifications

Associates degree or higher preferred

Minimum two to three (2-3) years of direct experience with high volume/high dollar cash applications

Experience with Oracle Fusion and Salesforce systems a plus

Proficient in Microsoft Office, primarily Excel

Excellent communication, interpersonal, organizational and time management skills are required

Candidates must possess excellent analytical, judgment and decision-making skills with the ability to adapt to change

High energy individual with strong work ethic

Must be a self-motivator who is able to maintain confidentiality and multi-task

Pro-active individual that uses their initiative

Rewards

Competitive compensation including annual incentive plan

Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum

Hybrid working

Health and life Insurance

Meal vouchers

Employee assistance programs including mental health, wellbeing and medical support

Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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