Oracle Help Desk Analyst

Oracle Help Desk Analyst

Job Locations

US

ID

2025-4313

Category

Defense

Type

Full Time

Overview

Amyx is seeking an Oracle Procure to Pay expert to support a large Federal Oracle R12 system. The role will primarily support production issues within the General Ledger and Federal Administrator CLM, iProcurement, Purchasing, and Accounts Payable modules as well as design and test system enhancements. Resource should have experience with Federal accounting. This individual will be supporting many agencies in the purchasing modules in Oracle, including requisitions, obligations, invoicing and payment process. The project supports sustainment activities for 24 different agencies. This position is 100% remote. Responsibilities

Diagnosis, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software

Provide expert support, analysis and research into exceptionally complex problems and processes relating to the subject matter

Communicate findings to customer and client through ticketing system, email, and phone

Design system enhancements and perform integration and regression testing for system releases

Must have the ability to communicate accurate information

Qualifications

Required:

5+ years' experience; previous experience in Federal accounting, Oracle EBS, or other related areas

Supported DoD or Federal Oracle shared service providers on an Oracle EBS R12.2.X platform

Knowledge of Oracle R12 General Ledger, Federal Administrator, and Federal Reporting

Knowledge of Oracle R12 CLM, iProcurement, Purchasing and Accounts Payable

Strong problem solving and critical thinking skills

Certification preferred

Benefits include:

Medical, Dental, and Vision Plans (PPO & HSA options available)

Flexible Spending Accounts (Health Care & Dependent Care FSA)

Health Savings Account (HSA)

401(k) with matching contributions

Roth

Qualified Transportation Expense with matching contributions

Short Term Disability

Long Term Disability

Life and Accidental Death & Dismemberment

Basic & Voluntary Life Insurance

Wellness Program

PTO

11 Holidays

Professional Development Reimbursement

Please contact with any questions!

Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans.

Physical Demands

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.