DATA ENTRY OPERATOR 2

Employee provides support to the Data Management Department by performing clerical-related duties while providing excellent customer service to agency clients.

This position requires that the employee reports to different work locations and/or units based on workload as determined by their supervisor.

* Performs record checks; enters necessary data from source documents/electronic systems; reviews and processes case information and requests * Reviews and processes court/legal documents and requests * Monitors email boxes * Quality assurance * Files/scans/uploads documents into the case record/electronic system * Maintenance of case records and document repositories (hardcopy/electronic/eye readable format); and performs receptionist/phone functions.

* Performs clerical duties such as (but not limited to) processing cash equivalents, mail, faxes, copies, maintains department appearance, maintains all computerized/written logs, routine maintenance of all copiers and printers * Ensures adequate amount of supplies of all necessary items * Provides training to coworkers as needed * Retrieves/processes fingerprints and responds to inquiries and requests for information from staff, community professionals and the public.

These entries and tasks require editing, correction, interpretation, judgment and when necessary direct consultation with a supervisor to work out problems and correct information prior to entry and/or completion.

* Attends training for professional development; attending supervisory, unit, department, and agency meetings and participates accordingly by providing suggestions or ideas at will aide towards timely and effective support services.

* Performs other related duties as assigned.

* Ability to add, subtract, multiply and divide whole numbers and to read and write common vocabulary plus four (4) courses in typing * Or 13 months experience in typing * Or four (4) months experience as Data Entry Operator 1.

* Ability to calculate fractions, decimals, and percentages and to read & write common vocabulary.

* Be a high school graduate or equivalent.

* Have one year of clerical experience.

* Have a typing speed of at least 25 wpm.

* Have basic knowledge of Microsoft Office.

* Have well developed verbal communications skills, problem solving skills and excellent customer service skills.

Monday-Friday, 8:00am - 5:00pm, based upon agency need