Restaurant General Manager

The Role - Restaurant General Manager - Cape Town area

To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.

RESPONSIBILITIES:

Achieve Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service

Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability

Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business

Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds

Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential

Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability

Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required

Achieve consistent results through team management

REQUIREMENTS (not negotiable):

At least three (3) years' experience at supervisory level in a QSR environment

Must have Matric

English proficiency

Numeracy proficiency

Computer skills: Windows experience, word processing, spreadsheets and electronic mail

Financial acumen: Basic understanding of financial information

Business skills: Managerial experience & Points of sales