Engineer computer Systems suppor

Must Have Technical/Functional Skills

• Windows OS and Hardware knowledge

• Windows patching

• Experience of MAC OS

• ServiceNow ticketing tool knowledge Roles & Responsibilities

• Strong customer-oriented attitude and interpersonal skills

• Excellent written and verbal communication skills

• Proven working experience in installing, configuring, and troubleshooting Windows based systems and non-windows environment / open systems.

• Excellent problem-solving and multi-tasking skills

• Experience in IT documentation and inventory management

• A self-starter, able to work independently and resourceful in exploring out of box solutions

• Willingness to adapt with new/updated support scopes as part of continuous improvement process

• Identifying hardware and software solutions. Troubleshooting technical issues. Installing and configuring hardware and software.

• Talking with customers through a series of actions to resolve a problem.

• Willing to be flexible and understandable on organization requirements.

• Willingness to take proactive measures and excellent interpersonal skills and be a great team player.

• Conducting electrical safety checks on equipment. Generic Managerial Skills, If any Verbal and communication skills

Salary Range: $55,000 $60,000 Year

TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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