Engineer

EUC / Desktop Engineer * Design and maintain enterprise desktop images and deployment processes using tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM), Intune, Tanium or Autopilot.

* Develop and manage Group Policies (GPOs) and configuration baselines to enforce security and compliance standards.

* Provide Tier 3 support for escalated desktop, laptop, and peripheral issues.

* Lead desktop-related projects such as OS upgrades, hardware refreshes, and software rollouts.

* Automate repetitive tasks using PowerShell or other scripting tools.

* Monitor and report on endpoint health, patch compliance, and software inventory.

* Collaborate with security teams to implement and maintain endpoint protection solutions.

* Evaluate and recommend new desktop technologies and tools to improve efficiency and user experience.

* Maintain documentation for desktop standards, procedures, and troubleshooting guides.

* Participate in after-hours support rotation and respond to critical incidents as needed.

* Participate in costing efforts for projects, providing cost and sizing estimates * Assist server engineering team with minor server support tasks.

* 5+ years of experience in desktop engineering or enterprise IT support.

* Strong experience with Windows 10/11, Active Directory, and Microsoft 365.

* Proficiency with endpoint management tools such as SCCM, Intune, or similar.

* Experience with scripting and automation (PowerShell preferred). * Familiarity with virtualization technologies (e.g., VMware Horizon, Citrix) is a plus.

* Experience with MacOS and Linux endpoints is a plus.

* Microsoft certifications (MD-102, MS-100, MS-101) a plus.

* Knowledge of ITIL practices and service management tools (e.g., ServiceNow). * Windows server experience a plus.

* Knowledge of VMWare is a plus.

Salary Range- $60,000-$68,000 a year TCS Employee Benefits Summary: * Discretionary Annual Incentive.

* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

* Family Support: Maternal & Parental Leaves.

* Insurance Options: Auto & Home Insurance, Identity Theft Protection.

* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

* Time Off: Vacation, Time Off, Sick Leave & Holidays.

* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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