ASSISTANT PROPERTY MANAGER

Job Description

Coldwell Banker Real Estate Group is currently seeking support in our property management division, servicing the Fox Cities. This Assistant Property Manager position would work as a liaison between our landlords, tenants, tenant prospects and maintenance division to provide outstanding customer service through; handling incoming property needs timely, outlining a clear plan, executing steps in a timely manner and providing exceptional follow-up. We are looking for a personable, organized, hard-working, experienced individual that thrives on interacting with people in a fast-paced work environment. In many cases the Assistant Property Manager will be the first point of contact, professionalism and kindness are top priority for setting a great first impression.

SUMMARY

The Assistant Property Manager performs administrative and organizational duties such as working with residents, collecting rent, performing bookkeeping, organizing property viewings, and working alongside the maintenance department. They have outstanding business management and distinguished conflict resolution skills. They effectively communicate with all parties involved on a property while providing exceptional customer service. Excellent training and department support will be provided ensuring a successful onboarding and confidence in your role and abilities to achieve your department goals.ESSENTIAL DUTIES AND RESPONSIBILITIES

General Duties Include:

Screen prospective tenants

Prepare & schedule property viewings

Conduct Property Tours

Process applications, conduct credit checks, & negotiate contracts

Inspect property condition & coordinate maintenance activities

Address and resolve resident questions, concerns, and complaints in a timely manner

Manage budgets, accounts, rent collections, and tenant notices

Maintain organized and updated files & records

Perform data entry into necessary systems

Generate reports for the property management department

Report any problems or issues to Property Manager

QUALIFICATIONS

Person should possess the following:

Excellent communications skills

Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines

Consistent with follow up and follow through

Proficient with technology (Microsoft Office and Google products)

Ability to proactively handle and resolve incoming needs and requests

Adaptable to various personalities/situations

Takes initiative

EDUCATION and/or EXPERIENCE

Property management experience preferred

Active real estate license is preferred but not required

LANGUAGE SKILLS

Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner

Bilingual is desirable

MATHEMATICAL SKILLS

Basic Accounting knowledge helpful in processing rent payments, balances, deposits and the monthly billing statements

REASONING ABILITY

Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives

CERTIFICATES, LICENSES, REGISTRATIONS

A background in real estate is helpful, Coldwell Banker Real Estate Group will support you by providing real estate licensure.

PHYSICAL DEMANDS

Mobility to work in a standard office setting using standard office equipment including:

Stamina to maintain attention to detail despite interruptions

Strength to lift and carry files weighing up to 3 pounds

Vision to read printed materials and a computer screen

Hearing and speech to communicate in person and over the telephone

WORK ENVIRONMENT

Frequently subject to interruptions in a moderate noise level office setting

Some travel is required to the rental units for inspection and pre-lease purposes

HOURS

Office Hours: Monday - Friday 8 am - 4 pm

This is a salaried position and occasional night and weekend hours may be required

BENEFITS

Paid Holidays

Vacation and sick pay

401K available

Disability insurance & life insurance available

Medical/dental/vision coverage available

About Coldwell Banker Real Estate Group

We empower people to make the best real estate decisions possible. The power of our brand and its legacy, combined with our agents and network of resources allows us to be the #1 Coldwell Banker franchise affiliate in Wisconsin, Illinois, Indiana, United States and the World.

We not only empower our clients to make the best real estate decisions possible, we also empower our agents to achieve their real estate career goals. With more than 1,700 real estate professionals at over 60 offices in Wisconsin, Illinois, Indiana, and Michigan, we are able to offer the most advanced training, tools, and resources available in the industry. Visit ColdwellHomes.com for more information.

Coldwell Banker Real Estate Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

About our Residential Property Management Division

We are a residential property management department that proudly serves the Greater Fox Cities Area in Northeast Wisconsin. We specialize primarily in single family homes and side-by-side duplexes. Please visit our website realestategrouprentals.com for more information.

Full-time