Mail Inserting Operator

Job Description

BC Forward is looking for Inserting Operator in Getzville, NY 14068

Position Title: Inserting Operator

Location: Fidelis Care, 480 Crosspoint Parkway, Getzville, NY 14068

Anticipated Start Date: 01/12

Duration: 2 months contract with Temp to Hire

Shift: Training (same as shift hours) – Centene university courses then shadowing until ready. 6:30am – 2:30pm Monday-Friday.

Pay Rate: $18/hour (W2)

Need: High school diploma or equivalent required, with 1+ year of experience operating mechanical inserters in a mail production facility; experience with USPS postal regulations strongly preferred.

Interview Process: 1-Phone Screen, 2-Virtual Round with Panel

Job Description:

Inserting Operator

Position Purpose

Operate and maintain inserting equipment to produce mail pieces and prepare mailings for the Post Office. Inspect mail pieces during production and make adjustments to ensure machines continue running efficiently.

Education/Experience

High school diploma or equivalent required

1+ year of experience working in a mail production facility operating a mechanical inserter

Experience with USPS postal regulations strongly preferred

Responsibilities

Produce mail pieces using automated inserting technology

Operate folding machines, cutters, and bindery equipment

Operate machines that insert printed materials, such as letters or booklets, into envelopes

Maintain equipment in accordance with the provided maintenance schedule

Maintain optimal levels of productivity

Ability to lift up to 50 lbs. and stand for extended periods of time

Centene Job Description

Position Purpose

Operate and maintain an inserter to produce mail pieces and prepare mailings for the Post Office. Inspect pieces during production and make adjustments to keep machines running efficiently.

Education/Experience

High school diploma or equivalent

1+ year of experience working in a mail production facility operating a mechanical inserter

Experience with USPS postal regulations strongly preferred

Responsibilities

Produce mail pieces using automated inserting technology

Operate folding machines, cutters, and bindery equipment

Operate machines that insert printed matter, such as letters or booklets, into envelopes

Maintain equipment using the provided maintenance schedule

Maintain optimal levels of productivity

Ability to lift up to 50 lbs. and stand for long periods of time

Story Behind the Need – Business Group & Key Projects

Health plan or business unit

Team culture

Surrounding team and key projects

Purpose of the team

Reason for the request

Motivators for this need

Any additional upcoming hiring needs

This role will work with multiple health plans, including Fidelis and ICS. The request is to provide coverage for Hope Wilson, who will be on a leave of absence (LOA).

Typical Day in the Role

Daily schedule and overtime expectations

Typical task breakdown and workflow rhythm

Interaction level with the team

Work environment description

Responsibilities include inserting printed output into envelopes using mail production equipment, with a strong focus on quality in compliance with HIPAA standards. The first day includes a tour of operations and the facility, Centene University training, and shadowing experienced operators.

Compelling Story & Candidate Value Proposition

What makes this role interesting

Team culture highlights

Competitive market comparison

Unique selling points

Value-added experience gained

The team is small and collaborative, with a down-to-earth and laid-back culture. The dress code is comfortable, and team members are helpful and supportive. The work environment is loud, and most team members wear earbuds or headphones.

Candidate Requirements

Education/Certification

High school diploma or equivalent

Licensure

Not applicable

Experience Requirements

Must Haves:

Manufacturing or retail experience

Nice to Haves:

1+ year of mail production experience

Troubleshooting machine issues

Experience with USPS postal regulations

Disqualifiers

Not specified

Performance Indicators

Bi-weekly one-on-one check-ins

Performance metrics

Best vs. Average Candidate Profile

Top 3 Must-Have Skills (Ranked):

Ability to lift up to 50 lbs. and stand for long periods of time (non-desk role)

Strong attention to quality and detail

Time management skills

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Full-time