Custodial Site Manager (Elsmere)

Job Description

Who We Are

Ohio Custodial Management (OCM) provides a comprehensive suite of janitorial and maintenance services to a variety of industries, including distribution, healthcare, education, logistics, finance, commercial, and industrial facilities. Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.

What You Will Be Doing

We are looking for a Site Manager to oversee all janitorial aspects at their assigned facility including managing, training, supply ordering, disciplining, hiring, and other duties as needed. You will ensure the smooth running of operations and be responsible for your own set of janitorial duties. The Site Manager also ensures customer satisfaction by assisting in meeting quality assurance goals and deadlines. You will foster a safe work environment that encourages janitorial staff members to comply with the company’s policies and procedures.

Schedule and Location:

City: Elsmere

State: Kentucky

Workdays: Monday – Friday

Shift Hours: Day Shift (primarily, though some flexibility is needed)

Day Shift Monday through Friday most weeks.

Custodial Site Manager Responsibilities & Duties:

Lead the account by ensuring the day’s scope of work gets done.

Ensures that the assigned janitorial duties are completed.

Enforce work standards for janitorial employees in accordance with company practices.

Monitors, measures, and reports to the Operations Manager on the daily performance of the account.

Effectively communicates daily assignments to the janitorial staff.

Follows guidelines for proper maintenance of all equipment.

Problem solving and troubleshooting skills.

Ensure that health and safety rules and regulations are adhered to at all times and all matters relating to this area are dealt with effectively and efficiently using the resources within the company.

Ensure that the training skills are met for current and future demands of the account.

Maintain housekeeping standards to ensure a clean and safe workplace.

Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.

Other duties, as assigned by manager.

Custodial Site Manager Requirements & Qualifications:

At least 3 years of janitorial experience. (Required)

At least 3 years of supervisory experience. (Preferred)

Experience operating a forklift is a preferred

Will have to complete a forklift train-the-trainer course and be responsible for training your staff.

Possesses a positive attitude and works well with other team members.

Works well unsupervised.

Good verbal and written communication skills.

Follows direction and asks questions when needed.

Proficient using computers and MS Office Products(Word, Excel, Outlook).

Authorized to work in the U.S. – We Use E-Verify

Custodial Site Manager Benefits:

Medical, Dental, and Vision Insurance

Matching 401K

Paid Vacation

#Drug-Free Workplace

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team .

Monday - Friday

Day Shift

Full-time