End User Infrastructure :
• Administer and manage Microsoft O365 Exchange Online and Azure services.
• Manage Exchange 2003/2007/2010/2013/2016 Environments, ADFS, Office365 global admin/support, Exchange Archiving experience, Backup and Restore PST. Exchange Migration experience
• Manage user accounts, permissions, and access control.
• Skilled in working with different types of software Microsoft Exchange, PowerShell, Microsoft Outlook, Office365,
• Worked on different VMware products like VMware vSphere, vRealize, vSphere and with operations management.
• Implement and enforce Office 365 security policies.
• Implement and maintain anti-spam, anti-malware, and phishing protection policies.
• Troubleshoot and resolve mailbox, delivery, and email security issues.
• Configure, monitor, and troubleshoot Citrix environments, including XenDesktop and XenApp
• Handle tier II supports Citrix Virtual Desktop Infrastructure (VDI) environments.
• Design, deploy, and manage Citrix VDI solutions, ensuring efficient performance and stability.
• Manage windows operating systems
• Deploy OS images, applications, and patches using SCCM.
• Monitor SCCM health and troubleshoot replication, client installation, and deployment issues.
• Manage end to end Intune Software deployment as a service including release, distribution and the installation of packaged software
• Intune / SCCM software deployment for workstations and Servers
• Configure and manage Intune policies for Windows, iOS, and Android devices.
• Implement Mobile Device Management (MDM) and Mobile Application Management (MAM).
• Exposure to PowerShell scripting for automation and reporting
• Experience in Setting up SCCM 2016 Servers, Distribution Servers, and Site Servers
• Experience with WSUS and Patch Management using SCCM
• Manage IronPort ESA (Email Security Appliance) configurations and policies.
• Troubleshoot email routing, filtering, and encryption issues.
• Experience with FireEye HX (endpoint) and NX (network) platforms.
• Strong knowledge of malware analysis and threat hunting
• Maintain ITIL Process
• Vendor Coordination