IT Functional Analyst

Main Purpose:

Within this role, the candidate will provide requirements collection and distilled functional team vision for multiple projects within the Warehousing and Logistics division in IT department, as well as managing expectations of the key business partners and working closely with the project manager for delivery of these projects

Key Responsibilities:

Main responsibility is the determination & clear articulation of functional team requirements for the Impala business.

Close engagement with the functional architecture & business process reengineering teams to agree on a logical design of the solution, including screen design & usability to optimize functional team processes

Quality assurance of any technical requirements produced by off-shore teams against functional team requirements produced through functional team engagements

Key point of functional critical issue for technical and QA teams during requirement development & testing

Provide system training to end users as well as support end users during UAT execution.

Responding to user queries in a timely manner and providing advice on the use of the systems.

Identify and fully document processes used to resolve recurring issues.

Knowledge, Skills and Abilities:

Demonstrable ability to act as a link between the functional team and highly technical developers located in remote offices, translating business concepts into requirements that are implementable

It’s encouraged to be able to think out of the box and provide innovative solutions.

Shown ability to drive functional team process changes - challenging current functional team practices, working with key functional team process personnel

Experience of a variety of software development methodologies is a plus (e.g. agile methodologies, continuous integration, iterative development)

Excellent written and verbal communication skills

It’s a plus to have experience of requirements analysis in a warehousing and logistics environment.

Fluent English.

R-017121