Quality Manager

Job Description

We have an exciting new role for Quality Manager in Eaton Rapids Michigan!

Our client is an automotive company and the world leader in the design, engineering and manufacturing of high-quality magnesium and aluminum die cast components.

Primary Purpose of Position

With a full line reporting to the General Manager and dotted line to Director of Quality the successful candidate will monitor and manage the company QMS, coach and support the plant teams in the attainment and maintenance of superior quality; and excel the customer satisfaction through delivery of 100% of products free of defects.

What is in it for you?

Be a part of a dynamic, progressive organization

Above-average compensation package

Great team environment

Be a part of an organization that offers career growth

Positive working environment that promotes work-life balance while promoting career growth

Company Overview:

ACCU-STAFF, our mission is to help organizations find the top Industry talent and to help people achieve their personal and professional goals through the growth of their careers. Our core values are the backbone of our business, which is how we guide our hiring process: we show excellence through results,

lead with integrity and accountability, and exemplify competitive greatness.

We are honoured to be ranked among the Top 50 staffing and recruitment firms in Canada- out of nearly 30,000 firms nationwide. Forbes has recognized us as one of the Best in Canada across all three major categories:

• Best Executive Recruitment Firms

• Best Temporary Staffing Firms

• Best Professional Recruiting Firms

This recognition reflects our commitment to exceptional service, trusted partnerships, and consistently delivering top-tier talent solutions.

Major Responsibilities of Position

Management: Be a role model to the entire plant, leading by example and developing the teams to reach all defined targets. Be able to perform all tasks related to quality as a mean to train and coach the quality team to develop their skills and knowledge. Supervise Quality activities, establish schedules, and maintain departmental training and conduct annual performance reviews.

Customer Quality: Represent the customer to ensure quality objectives are met all the time. Monitor customers’ scorecards and develop improvement plans to reach customer satisfaction. Accountable for the development and maintenance of strong customer relations. Review and approve all customers’ CAR/8D/5Y prior to submission and closure. Ensure customers complaints’ deadlines are met. Ensure compliance to internal and external audits and certificates such as IATF 16949, Stellantis SIM, Ford Q1, GM GQTS, etc.

Quality Systems: Monitor, maintain and improve the QMS in conjunction with Corporate and plant teams. Ensure the execution of all required audits (system, manufacturing, product, LPA, supplier) on their specific frequencies, utilizing allocated resources from quality department, Corporate office, and other areas. Advocate for adherence to company standards.

Production Quality: Shop floor oriented with strong interaction with production teams, enforcing all quality standards and supporting plant to reach the production targets without jeopardizing quality. Develop, evaluate & improve process capability together with the Production and Engineering departments and actively attend CI activities. Establish process improvements to reduce scrap and rework.

New Launches: Allocate resources to complete all quality related APQP activities (PFMEA, Control plan, GR&R, PPAP, etc.) on time according to the planning and customer requirements.

Problem Solving: Lead, mentor, coach and guide the timely and effective resolution of the CAR/8D problem solving process. Coordinate workload and prioritize to ensure project deadlines are met.

Training: Active team member for quality training and development of employees’ skills.

Budget/KPI Objectives: Accountable for development, maintenance & execution of strategic short- and long-term quality budget/business plans. Responsible for weekly and monthly quality KPI reporting.

Perform other duties as required, including special projects as they arise.

Rights

Recruitment and termination decisions in line with company policy guidelines and in conjunction with Human Resources.

Approval of Quality Staff work schedules adhering to regulatory requirements.

Approval of travel for staff within defined scope of the role and defined in the company travel policy.

Approve Purchase Orders for Measurement System Analysis tooling, Inspection Labor, Quality Standards, Employee Expenses via PLEX system.

Performance management of direct reports, making recommendations for career development, salary adjustments and training.

Approve Problem Logs to ensure they are rectified and documented as soon as possible.

Contacts

Director of Quality –To communicate ongoing quality performance and engage as a resource for the resolution of difficult quality concerns or customer compliance issues.

OEM Customer Contacts – Contact OEM Quality Managers and STA personnel to maintain communications regarding customer complaints, program launch activities and customer certifications.

Suppliers - Contact program specific Supplier personnel to maintain communications regarding customer complaints, program launch activities and compliance

Techman Sales – Liaise with Business Development in resolution of customer complaints and program development & launch.

Legal – Engage Company Legal Counsel where required to manage sensitive customer requirements.

All personnel to promote a positive work environment.

Education and Skill Requirements:

Bachelors’ Degree in an Engineering or Business Discipline

Masters’ Degree in an Engineering Discipline or MBA

Previous quality management experience (+ 5 years) in an automotive manufacturing environment

ASQ/CQM or CQE Certification

· Demonstrated leadership ability within a team environment.

· Ability to meet deadlines and stay within departmental budget.

· Excellent written and verbal communication skills.

· Ability to cope with multiple priorities, set direction and achieve goals.

· Must be initiative and self-disciplined.

· Sound knowledge of IATF 16949.

· Extensive experience in a manufacturing environment.

· Knowledge of the Company Policies & Procedures.

· Fluency in English.

· Ability to Travel.

ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. We thank all applicants for their interest; however only those selected for an interview will be notified.Company Description

ACCU-STAFF is a premier Search Firm and we work with leaders in the Manufacturing and Automotive Industries all of which have exciting opportunities! We have been servicing various industries for over 30 years. Our team of recruiters at Accu-staff deliver insightful and relevant advice to assist you when considering your next career move, whether contract or permanent. Through partnerships with employers in various industries, we will connect you to exciting career opportunities throughout Canada and the US.

We offer dynamic environments that is built on respect and diversity, their people are consistently rewarded for their contribution and supported in achieving their professional goals.

Full-time