Office Assistant 2

Job Title

Duties Description

Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary. Operate various communication systems such as telephones and computers; and keep records of such communications. Operate, and perform basic cleaning and maintenance on, office machines and equipment. Clear paper jams in copiers, scanners, and printers; replace toner cartridges; and clean keyboards and screens. Schedule appointments and meetings using various office tools. Perform routine processing activities, including checking forms for completeness and accuracy Maintain basic financial, accounting, and/or statistical records. Prepare, process, review, and record numerical transactions and records. This activity may include: processing bills and vouchers; reviewing or auditing calculations or statistics; or disbursing or receiving items of value such as cash or vouchers, Assist in gathering or compiling data for reports, graphs, charts, tables, or other products. May also prepare routine reports or assist others in the preparation of reports, following established guidelines. Receive, screen, review, and verify documents, forms, applications, claims, and other documents for completeness, content, and accuracy. Establish new files by coding and numbering forms, creating folders, and compiling relevant material. Enter data and information into and retrieve data and information from computerized systems. Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents. Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications. Respond to questions concerning the operation of the unit or program area. Coordinate arrangements for meetings, courses, and other gatherings arrange for rooms, take attendance, and ensure that appropriate materials and equipment are available.

Minimum Qualifications

Competitive Minimum Qualifications:

1. Candidates must have permanent competitive status as an Office Assistant 2 or Office Assistant 2 (Keyboarding) and be eligible for a lateral transfer.

OR

2. Eligible to transfer via section 70.1 of Civil Service Law by having at least one year of permanent service in a qualifying title. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. For eligible 70.1 information, visit the Career Mobility Office at: When doing this search use your current title to see the titles you can transfer to.

Non-Competitive Minimum Qualifications:

One year of clerical experience.

Additional Comments

APPLICATION PROCEDURE: Submit cover letter and rsum by December 17, 2025 to:

Human Resources Management Office

1200 East and West Road

Building 1, West Seneca Campus

West Seneca, NY 14224

E-Mail:

Fax:

Please reference EOA #25-738bjd in all correspondence.