Call Center Agent

Job Description

Key Responsibilities:

Answer incoming calls and respond to customer queries

Make outbound calls for follow-ups or customer outreach

Provide accurate information and resolve issues efficiently

Maintain clear records of customer interactions

Follow scripts and company procedures where required

Requirements:

Prior experience in a call center or customer service role is preferred

Clear and confident English communication skills (spoken and written)

Ability to handle high call volumes with professionalism

Basic computer skills and familiarity with CRM systems are a plus

Quiet work environment and reliable internet connection

What We Offer:

Monthly salary: $700 - $900 USD

Remote work with flexible shifts

Paid training and ongoing support

Friendly, team-oriented work culture

Opportunities for career advancement