Job Description
About This Role
As a Senior Production Coordinator, the contractor plays a critical role in coordinating and optimizing global production operations, helping ensure that all projects align with client expectations and are delivered with exceptional quality. This service requires strategic coordination, a deep understanding of production workflows, and the ability to foster collaboration across teams. The Senior Production Coordinator will coordinate and support a global team, helping facilitate the seamless execution of production schedules and maintaining high standards of client satisfaction.
Working hours: 9:00 AM to 6:00 PM EST
Location: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.
What You’ll Do
Coordinate and support a global team of Production Coordinators, aligning production schedules with client objectives and timelines.
Serve as the primary point of contact for internal teams and clients, sharing periodic updates on production progress to both clients and senior management.
Monitor key performance indicators and identify and communicate areas for improvement to help maintain optimal performance and creative utilization on the production floor.
Coordinate with creatives to facilitate production schedules, helping ensure all work is completed on time and meets client standards.
Offer suggestions and recommendations to creatives to support the enhancement of work quality, adhering to Design Pickle and client standards.
Collaborate with Quality Specialists to help maintain design quality and brand guidelines.
Review sentiment analysis and customer feedback to identify and recommend areas for improvement.
Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to coordinate design time effectively for all requests.
Help maintain company notes based on client preferences and coordinate related updates within the team as needed.
Provide additional services and support as reasonably required by clients and stay informed of industry trends.
Requirements:
Proven experience in coordinating and optimizing production workflows.
Strong organizational and multitasking abilities with a focus on meeting deadlines.
Proficiency in ticket management systems and resource allocation.
Strong verbal and written communication skills, with the ability to effectively interact with clients and team members.
Ability to partner and collaborate efficiently with creative teams, Art Directors, Quality Specialists, and Team Coordinators.
High attention to detail and commitment to delivering quality work.
Flexibility to adapt to varying client needs and project requirements.
Willingness to stay updated on production management trends and tools.
A strong portfolio showcasing creative work is a plus.
Advanced English proficiency (Upper Intermediate B2 English level), both orally and in writing, for effective client communication and seamless team interactions.