Remote Production Coordinator

Job Description

The Role:

About This Role

As a Production Coordinator / Assistant, the contractor is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support.

Working hours: 9:00 AM to 6:00 PM EST

Location: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.

What You’ll Do

Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement.

Coordinates with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables.

Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.

Offer suggestions and recommendations to Creatives to support the delivery of work that meets the standards set by Design Pickle and clients.

Review sentiment analysis and ticket feedback ratings from customers.

Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.

Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team.

Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team.

Ideal Profile:

Requirements:

Strong knowledge of the creative development and production process.

Skilled in coordinating multiple projects, timelines, and stakeholders.

Excellent organizational, communication, and problem-solving abilities.

Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.

Experience with project and ticket management tools (e.g., Jira, Confluence).

Strong English communication skills and ability to partner effectively with global teams.

Comfortable in a fast-paced environment, handling clients via Slack, email, and virtual meetings.

Detail-oriented, resourceful, and capable of prioritizing tasks to meet deadlines.

Preferred experience coordinating or supporting creative teams or projects in an agency setting.

Background in a creative or client-facing role is a plus.

What's on Offer?

Work from anywhere

Fixed weekly hours

On-time, reliable pay

Adobe creative cloud included

Global creative team

Real Creative Growth

Culture that inspires

Creative speaker series