Front Desk Associate

Job Description

Company Ma Shirl's Lite

Job Summary:

We are seeking a friendly, organized, and professional Front Desk Associate to join our team. As the first point of contact for guests and clients, you will play a key role in creating a welcoming and positive experience. The ideal candidate is personable, detail-oriented, and comfortable handling a variety of administrative and customer service tasks.

Key Responsibilities:

Greet and assist visitors, clients, and employees in a warm and professional manner

Answer and direct phone calls, emails, and inquiries

Check in guests or clients and manage appointment schedules

Maintain a clean and organized front desk and lobby area

Handle administrative tasks such as filing, data entry, and recordkeeping

Provide general information and support to customers and team members

Follow company procedures, policies, and security protocols

Qualifications:

High school diploma or equivalent (associate degree a plus)

Prior customer service or front desk experience preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Proficient with basic computer systems and office software

Professional appearance and demeanor

Ability to remain calm and helpful in fast-paced situations

What We Offer:

Competitive pay

Opportunities for career growth

Supportive and collaborative work environment

Full-time