IT systems administrator

Job Description

Description:

We are seeking a versatile and detail-oriented Systems Administrator to support our organization's digital collaboration platforms and end-user hardware/software environment. This hybrid role is responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC hardware, software, and peripherals.

The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal

stakeholders and certain third-party vendors to contribute to the development and implementation of IT

support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support

disciplines.

Duties and Responsibilities

• Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction

with the IT Manager, the President, and the Business Unit Leadership.

• Provide Administration in the Microsoft Azure environment and On-Prem AD Support.

• Create and Provide Troubleshooting using PowerShell scripting.

• Create and develop Custom Programming and Scripting, as needed.

• Work closely with business units to gather requirements and implement custom SharePoint solutions.

• Monitor site usage and performance, troubleshoot issues, and ensure data integrity.

• Manage user access and security in compliance with IT policies.

• Develop and maintain documentation and training materials for end-users.

• Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing

application.

• Strong Collaboration with IT Team and other business groups for strategic planning and task execution

promptly, and the ability to ask pertinent questions.

• Assist and Support the IT Team for Organization Communication and Documentation.

• Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting

minutes, safety logs, and other key documentation.

• Develop workflows and automations using Power Automate to improve approval processes and field office

communication.

• Control user access, permissions, and versioning across internal teams, subcontractors, and external

consultants.

• Provide training to project managers, engineers, and field staff on SharePoint tools and best practices.

• Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety

reports, and closeout documentation.

Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data

and document control.

• Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as

needed.

• Report to the IT Manager for daily activities, tasks, and projectsRequirements:

Technical Experience (2 Years Hands-On):

• SharePoint administration, site/page development, and SharePoint Online support

• Azure AD and Microsoft 365 ecosystem administration

• Intermediate PC hardware knowledge, including repair, configuration, and troubleshooting

• PowerShell programming and scripting for automation and administrative tasks

• Intermediate programming and application development experience

Communication Skills:

• Strong verbal communication in person and over Teams

• Professional, concise written communication via email

• Ability to explain technical issues clearly to both technical and non-technical users

Technical Support & Troubleshooting Expertise:

• Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices

• Set up new hardware, manage software installations, and facilitate user onboarding/offboarding

• Troubleshoot hardware and software issues onsite and remotely

• Maintain and track IT asset inventory; perform routine workstation maintenance

• Support remote users using tools such as RDP, TeamViewer, and similar platforms

• Troubleshoot and support vendor-supported applications

Critical Thinking & Problem-Solving:

• Ability to prioritize multiple requests quickly and effectively

• Skilled at translating technical concepts into layman’s terms

• Proven ability to define and execute a wide range of tasks and requirements

• Strong situational awareness across company, departmental, and individual needs

Customer Service Excellence:

• Install, configure, and maintain Windows operating systems and standard business applications

• Demonstrated record of outstanding customer service and end-user support

• Highly collaborative team member with the ability to work independently

• Skilled in guiding end-users through workflows and technical processes

• Displays a pleasant, professional demeanor

• Demonstrates dedication, strong work ethic, enthusiasm, and determination

• Ability to work onsite Monday–Friday, 8 a.m.–5 p.m., with occasional after-hours work as needed

Education & Experience:

• Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)

• 2+ years of SharePoint administration experience (SharePoint Online preferred)

• 2+ years in desktop support, helpdesk support, or similar technical roles

Technical Proficiencies:

• SharePoint Online, OneDrive, Teams, and the broader Microsoft 365 ecosystem

• PowerShell scripting for SharePoint, user administration, and automation tasks

• Experience with Power Automate and Power Apps (preferred)

• Windows 10/11, Office 365, Azure, and Active Directory

• Networking fundamentals, printing systems, and endpoint security technologies

Soft Skills:

• Excellent troubleshooting and communication abilities

• Strong task and workload management skills

• High attention to detail and commitment to accurate documentation

• Comfortable working both independently and as part of a team

Preferred Certifications (Optional):

• Microsoft Certified: SharePoint Administrator Associate

• CompTIA A+, Network+, Security+, or equivalent

Working Conditions:

• Standard office hours with periodic after-hours support for maintenance or emergencies

• Ability to lift up to 50 pounds for hardware installation or moves

• Onsite presence required based on organizational needs

Full-time