Scale Service Technician (w/CDL)

Job Description

Description:

Scale Service Technician (CDL Required)

Kanawha Scales & Systems, a leading provider of industrial weighing solutions in the United States, is committed to delivering exceptional service and innovative solutions to our diverse customer base. We pride ourselves on fostering a supportive and growth-oriented environment where our employees are valued and empowered. Join our team and contribute to a company that prioritizes customer satisfaction and employee development.

Requirements:

Essential Duties and Responsibilities

Scale Installation

• Properly install and set up various types of scales, including industrial, laboratory, and commercial scales, according to manufacturer specifications and industry standards.

Calibration

• Perform calibration procedures to ensure accurate measurements.

• Adjust calibration settings as needed to meet precision requirements.

Maintenance and Repair

• Conduct routine maintenance to prevent malfunctions and extend scale lifespan.

• Diagnose and repair issues promptly to minimize downtime.

Inspection

• Inspect scales for wear, damage, and functionality.

• Identify and address issues related to load cells, display units, and other components.

Documentation

• Maintain detailed records of service and calibration activities, including certificates, service reports, and parts used.

• Ensure all documentation complies with industry regulations.

Customer Interaction

• Interact professionally and courteously with clients.

• Discuss service requirements, provide estimates, and address questions or concerns.

Safety Compliance

• Adhere to safety guidelines and protocols to maintain a secure working environment.

• Prioritize safety when working with heavy equipment and electrical components.

Quality Assurance

• Ensure all serviced scales meet quality and regulatory standards.

• Verify suitability for intended applications.

Inventory Management

• Track spare parts, tools, and equipment required for service.

• Replenish supplies as needed.

Training

• Stay up-to-date on advancements in scale technology and industry best practices.

• Participate in relevant training programs.Skills and Knowledge

• Proven experience in scale installation, calibration, and repair

• Strong troubleshooting and diagnostic abilities

• Knowledge of industry standards and regulations (e.g., ISO 9001, NIST Handbook 44)

• Proficiency using calibration and measurement equipment

• Strong communication and customer service skills

• Physical ability to lift 50 lbs and work in various conditions

• Valid CDL Class B (or A) required

• AC/DC and MIG welding experience is a plusEducation

• High school diploma or equivalent required

• Technical or vocational training in electronics, instrumentation, or related field preferred

• 2–3 years of industry experience preferredWhat We Offer

• Competitive compensation and benefits package

• Highmark Health Insurance

• FSA & HSA with employer contribution

• Critical Illness, Accident, and Hospital Indemnity Plans

• Tool Allowance

• Company-paid STD & LTD

• Educational & Tuition Reimbursement

• Maternity (12 weeks) and Paternity Leave

• Employee Assistance Program

• Basic & Voluntary Life AD&D

• 4% 401(k) employer match (with 6% employee contribution)

• Company Paid Time Off (PTO)

• Company-provided PPE

• Discounts on products and services

• Opportunities to network and connectAbout Kanawha Scales & Systems

Kanawha Scales & Systems is a nationwide leader in scale systems, industrial weighing solutions, inspection, calibration, maintenance, and advanced measurement technologies. Our services support industries across the United States through preventative maintenance, field service repair, parts, engineering, fabrication, automation, system modernization, and training.

KSS is one of the most experienced and fastest-growing companies in the weighing and measurement industry, with a team dedicated to serving thousands of customers across a wide range of markets.Our Commitment to Inclusion & Belonging

At Kanawha Scales & Systems, we are committed to engaging with the widest possible range of talent. We believe diverse perspectives drive innovation, creativity, and stronger engagement.

We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer and provide consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full-time