Associate Site Operations Engineer

Job Description

Associate Site Operations Engineer

Overview

We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

As an Associate Site Operations Engineer you will have demonstrated communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment to help promote our company’s aggressive global growth.

Location: Sunnyvale, CA (Hybrid – Tuesday through Thursday Onsite)

Work Schedule: Full Time

Responsibilities:

Proactively monitor availability and performance of our application stack and infrastructure using key homegrown and commercially available tools.

Efficiently respond to monitoring alerts, incident tickets, and email/phone/irc requests to NOC operations and triage/escalate issues as needed.

Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.

Candidly work with SRE and Development teams, as well as coordinate/communicate/manage notifications and updates of issues affecting site availability/performance to customers and executive management

Effectively ensure smooth and complete hand offs between shifts.

Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required

Basic Qualifications

2+ years' experience in Unix/Linux system management

2+ years' experience with scripting and automation

Incident Management / customer support engineer / internal support - possible for Saturday or Sunday

Preferred Qualifications

Effective team player to be able to work closely with peers and other operations or engineering teams

Prior experience in a 24x7 operations environment in a large scale multi-billion dollar company.

Demonstrated organizational skills with ability to multitask in an interrupt-driven, real-time environment

Interpersonal, analytical, and communication skills - both written and verbal

Identifies and automates repetitious tasks and processes to improve issue resolution time.

Documents and streamlines existing processes and implements new processes.

Enhances and/or builds utilities/tools (together with SRE) to increase productivity.

Understanding and programming experience in Java/J2EE applications -

Working knowledge of network concepts, IPv6, TCP/IP stack and common Internet protocols

Suggested Skills:

Automation

Communication

Problem Solving

Pay Rate:

$38.00 - $49.20/hr. (W2-Non Exempt)

Req# 16063

Full-time

Hybrid remote