Education Coordinator

Job Duties and Responsibilities:

• Provide administrative support through the answering of and returning of phone calls and emails to resolve inquiries made by both external affiliates and other departments within Callaway Resort & Gardens

• Serve as primary point of contact for various representatives, including, but not limited to school group affiliates

• Generate daily activity schedules for visiting groups

• Be onsite and present in-person to guide scheduled groups through scheduled experiences

• Communicate with internal departmental to ensure scheduling of activities aligns with departmental operations and programming schedules

• Coordinate with Accounting Department to ensure timely completion of financial transactions to and from external affiliates

• Communicate with Marketing Team to ensure education programming, workshops, events, and any other activities are appropriately and correctly advertised on company webpages and social media

• Keep accurate and up-to-date records in all software programming utilized by Callaway Resort & Gardens

• Work with Discovery Center Manager to develop and aid in the implementation of new workshop opportunities, guest engagement activities, and other education experiences

• Communicate and coordinate with Manager to arrange participation in community outreach opportunities

• Attend all required program staff meetings and trainings

• Wear issued uniform and adhere to dress code

• Communicate effectively, warmly, honestly, and respectfully with all hosts and guests

• All other duties as specified during staff training and onboarding

Management reserves the right to change and/or add to these duties at any time.

Qualifications:

Must be 16 years of age or older and have a valid driver's license.

Must be able to work a flexible schedule to include weekends and holidays.

Ability to work effectively with children and adults, as well as people of all ages and abilities.

Completion of a background check & valid driver's license.

Ability to stand for long periods of time, and work outside in extreme weather conditions such as, but not limited to, heat, cold, rain, wind.

Able to lift at least 25 lbs.

A passion for cleaning and customer service.

Skills:

Able to project Callaway's wholesome image by being genuinely friendly and caring and by taking pride in their work.

Must put SAFETY first while ensuring guest receives a memorable experience.

Must be self-motivated and disciplined.

Must be able to prioritize and complete work assignments on a timely basis.

Must maintain strict confidentiality and judgment regarding privileged information.

Must be willing to constantly improve.

Must have professional appearance with good personal hygiene.

Must promote and support a "team" work environment by cooperating, helping co-workers, and working across various departments.

Must adapt to changes easily.

Must enjoy a fast-paced, dynamic environment.

Must show appreciation to others.

Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

Self-supervised and disciplined to prioritize and complete workload on a timely basis.

Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.

Exhibits objectivity and openness to other's views; gives and welcomes feedback; puts success of teams above own interests; inspires trust of others.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.