Associate System Administrator

We are looking for a motivated and skilled Associate System Administrator to provide operational and security support across our IT systems and collaboration platforms.

Key Responsibilities

Provide 24/5 support for directory, identity, collaboration, and messaging services

Manage user lifecycle tasks, access controls, groups, and permissions

Troubleshoot incidents, perform root cause analysis, and escalate complex issues

Implement changes, maintain configurations, and document operational findings

Support security operations: monitor alerts, investigate threats, assist in incident response, and maintain logs

Contribute to problem management, service improvements, and knowledge base updates

Required Qualifications

Bachelors degree in IT, Computer Science, or equivalent experience

1-3 years in system administration, IT operations, or security operations

Experience with Microsoft technologies, Active Directory, Azure AD, Microsoft 365, and SOC workflows

Familiarity with ITIL processes

Working Hours (Shift System)

08:00 16:30

15:30 00:00

23:30 08:30

Location: Riche TerreCandidates preferring one fixed shift may also be considered depending on availability