Business Controller, Beach Club

This role is based in Santorini, Greece.

The ability to speak, read and write in Greek and English is required.

Journey with us!

Combine your career goals and sense of adventure by joining Europe’s first ever Royal Beach Club. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

About Us

Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable.

Job Summary

The Business Administrator plays a key role in supporting the operational and administrative functions of Beach Club Santorini, with a primary focus on contract administration, vendor coordination, and operational spend management. This position works closely with the General Manager, assisting in tracking day-to-day expenses, coordinating budget activities, and ensuring accurate documentation of all financial and operational transactions.

The Business Administrator is responsible for maintaining compliance with company policies, local regulations, and statutory requirements. This includes managing paperwork

related to logistics, tax, reimbursements, and expense reporting for team members. The role ensures integrity and accuracy in all processes, supporting procurement activities and facilitating smooth interactions between internal teams and external vendors.

This position requires frequent collaboration with the Destination Leadership Team, Shoreside Finance, and other cross-functional departments. The Business Controller serves as a key point of contact for operational administration, ensuring that all activities align with Royal Caribbean’s Brand Standards, The Royal Way philosophy, and established Standard Operating Procedures (SOPs). All responsibilities must be carried out in compliance with Public Health, Safety, Security, and Environmental Guidelines.

Key Responsibilities

Contract & Vendor Support

Assist in managing third-party vendor contracts, including onboarding, documentation, and compliance checks

Coordinate with procurement and legal teams to ensure contracts meet company standards

Track vendor performance and maintain updated records of agreements and renewals

Assists with vendor onboarding, contract documentation, and compliance checks

Coordinates with third-party vendors for invoicing and administrative queries

Work closely with operations, procurement, finance teams to ensure smooth execution of contracts and payments

Serve as a point of contact for vendors regarding invoicing and administrative queries

Administrative & Reporting Support

Supports the Destination with operational and administrative tasks

Prepare and organize documentation for operational and budget-related activities

Support monthly reporting by compiling data from site operations and vendor transactions

Assist with internal audits and compliance reviews as needed

Operational Spend & Budget Coordination

Assists with basic budget coordination and expense tracking and planning

Assist the General Manager in tracking operational expenses and coordinating budget updates

Maintain accurate records of all spend transactions and ensure timely processing

Support preparation of basic budget reports and summaries for management review

Maintains spreadsheets and reports for operational spend

Tracks day-to-day expenses and supports monthly budget updates

Prepares standard reports and compiles data for management review

Supports General Manager and collaborates with procurement and finance teams

Supports compliance with company standards and assists during audits

Analyzes trends and metrics in partnership with the General Manager and Shoreside Team to develop solutions, programs, and policies

Maintains in-depth knowledge of legal requirements related to day-to-day management of Team Members, reducing legal risks, and ensuring regulatory compliance of the country

Works closely with Team Members to improve work relationships, build morale, increase productivity, and retention

Produces financial reports requested by General Manager, other Executive Leadership Team Shoreside

Participates in trainings and meetings. Adheres to a Company confidentiality agreement

Follows the destinations grooming standards and ensures the Team follows the standards

Acknowledges and greets Guests, Visitors, and Team Members in public spaces with a warm, friendly greeting

Manages work schedules to meet the needs of the operation and efficiently managing any additional workload requirements. Keeps records of hours worked

Maintains the continuous updating of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes

Qualifications / Skills

5+ years in operations, contract administration, or vendor management, bookkeeping and Finance, ideally in an international Company

Bachelor’s degree in business administration / finance, Hospitality Management, or related field is preferred

Strong commercial and business acumen, planning skills, and attention to detail

Proven contract negotiation and budget management experience

Working knowledge of US, local, and foreign exchange cash handling procedures

Ability to work in a high-pressure environment, manage multiple tasks and meet deadlines within a diverse international team

Strong administrative and project planning skills, with working knowledge in MS Office and other related programs

Language Requirements

Ability to speak and read in Greek is required

Ability to speak English clearly, distinctly, and cordially with guests, Team Members, Contractors, and Vendors

Ability to read and write English, to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and Team Members.

Physical Requirements

Regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The Team Member must frequently lift and/or move up to 50 pounds.

Physically able to participate in emergency life-saving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal, and hearing abilities are required to receive and give instructions in the event of an emergency

Work Environment

Destination outdoor environment where high temperature, precipitation, and humid temperatures are experienced

While performing the duties of this job, the Team Member is required to work outdoors in extremely humid and hot conditions for an extended period, walking in sand, and uneven surfaces

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

#LI-ST1