Product & Pricing Consultant III

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.

What is the Opportunity?

As an integral member of the Customer Experience and Onboarding, the Product & Pricing Consultant III, will work with customers to successfully implement our product. You will obtain product expertise and gain the ability to explain, configure and demonstrate functionality to our customers and partners. You will collaborate with internal and external stakeholders to achieve successful outcomes for our customers.

Mode of Work: Hybrid

Job Mandate:

Lead customer engagements from a functional and integration perspective / play an active lead role in a team

Be a part of a collaborative cross-functional squad delivering value to a customer

Own accountability of key project/customer deliverables

Lead and perform in a customer facing role

What will you do?

Elicit, clarify, and document business requirements

Strong ability to articulate key functional capabilities of SaaS solution suite

Lead in fit-gap analysis exercise to assess business requirements and align them with out of the box capabilities and work closely with cross-functional teams to determine action plan to address gaps

Establish user stories and backlog items, and prepare test specifications utilizing agile methodology

Prepare key implementation deliverables business requirements documentation, functional specification document and test strategy document

Organize and execute functional tests as well as integration tests within and across functional areas

Articulate the solution as part of the enterprise from a business perspective

What do I need to succeed?

Must have:

Bachelor’s degree (relevant experience can alternatively be considered) in Computer Science, Finance, or related fields.

3+ years of experience in Business Analysis or Functional consulting in the Banking industry

Data analytical skills; ability to analyze and triage new configuration requests on the Zafin application

Broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance within the banking and financial services domain

Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

Team player, able to collaborate and work effectively at all levels of the organization with the ability to influence others to move toward consensus

Goal-oriented, getting the job done in a positive, reliable, and inspiring manner

Strong situational analysis and decision-making abilities

Strong negotiation skills bundled with the ability to explain details/recommendations to customers logically

Proactive attitude, high willingness, and capability to pick up and slice complex requirements quickly while collaborating closely within a fast-paced environment

Ability to act as liaison conveying information needs of the business accurately to both internal and external stakeholders

Domain knowledge of banking and financial institutions and/or large enterprise IT environment

Basic knowledge of cloud concepts (goal to work towards) and SaaS applications

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.