Front Desk Staff

Job Summary

We are seeking an energetic and detail-oriented Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Responsibilities

Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued

Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with excellent phone etiquette

Handle appointment scheduling and calendar management using tools like Google Workspace or Microsoft Office applications

Perform data entry, filing, and document proofreading to maintain accurate records and support office operations

Assist with basic bookkeeping tasks using QuickBooks or similar accounting software to track invoices and payments

Support office management duties such as organizing supplies, maintaining cleanliness, and ensuring the front desk area is professional and inviting

Provide customer support by answering inquiries promptly and professionally, both in person and via phone or email

Skills

Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools

Excellent organizational skills with the ability to multitask effectively in a fast-paced environment

Demonstrated clerical experience including data entry, filing, proofreading, and document management

Exceptional customer service skills with a friendly attitude and strong communication abilities

Bilingual capabilities are highly valued for assisting diverse client populations

Experience with office management tasks such as calendar coordination, time management, and office supply inventory control

Familiarity with front desk procedures in medical or dental settings is a plus but not required

Knowledge of phone etiquette standards and multi-line phone systems for seamless communication

Join us as a Front Desk Staff member where your enthusiasm will help set the tone for a positive workplace! Your organizational prowess combined with excellent communication skills will ensure our front desk runs smoothly while delivering outstanding support to everyone who walks through our doors. This paid role is perfect for someone eager to grow their administrative expertise in a vibrant environment.