Customer Service Representative

Job Description

Job Opportunity: Customer Support Representative/Account Rep

Location: 4343 Easton Commons, Columbus, OH 43219

Contract Duration: 6-12 Months Cont.

Pay Rate: $19.16/hour (W2) W/O Benefits

Job Description:

As a Client Support Service Professional, you'll be the primary contact for clients, handling incoming phone calls related to various brokerage account inquiries.

This includes providing accurate and efficient support for cash management products, addressing online/mobile app issues, and handling general account inquiries.

You'll need to meet key department performance metrics consistently.

This role requires a professional, career-driven individual who thrives in a fast-paced, team-oriented environment.

You'll need the ability to multitask effectively and quickly adapt to changes within a busy financial service center, all while committed to delivering world-class service.

Preference for 1 of the following criteria:

College Degree

Previous contact center experience

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.Company Description

We are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.