Job Description
Work model:
On-Site
What you will do:
Enter and verify detailed client information in the departmental database in an accurate and timely manner
Conduct preliminary research and review of business processes or data
Demonstrate an in-depth understanding of the necessary technology platforms used to troubleshoot and research issues
Answer and problem-solve incoming telephone, voicemail, email, and occasionally in-person requests professionally and courteously
Coordinate with other departments regarding the entry and maintenance of account information
Assist with accuracy checks of team data entry to ensure accuracy levels are met
What you will need to be successful:
6 months to 1 year of related experience, education, and/or training
Ability to read, interpret, and write simple correspondence
Strong communication skills in both one-on-one and small group settings
Comfortable working with data, numbers, and performing basic math functions (rates, ratios, percentages)
Reasoning skills to follow written/oral instructions and solve standard problems
Proficient in database software, email, internet applications, spreadsheets (including macros), and word processing
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Self-motivated, independent, and calm under pressureCompany Description
Searching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles.
From entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve.
Our experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.